Halo Water Proofing has been the trusted call for Waterproofing across New Era because we answer the phone, show up when we say, and stand behind the work.
Background-checked New Era technicians · 24/7 dispatch
Halo Water Proofing is a MI-licensed Waterproofing company that treats every New Era job like it's the only one on the schedule.
Our New Era crew leads have handled repairs like yours dozens of times before, and a supervisor signs off before we call any job finished.
Our New Era crew leads carry years of hands-on repair experience, not just sales training — which is why the advice you get on-site tends to match what actually needs fixing.
One phone call gets you a straight answer and a real appointment — not a vague callback promise.
📞 +1-866-476-1348Water problems build slowly before they become emergencies. These are the clues our New Era crews hear about most.
A musty smell usually means moisture is already moving through your New Era basement, even if the floor looks bone dry.
Stair-step cracking in block foundations is one of the most common early signs our New Era crews see.
Efflorescence is a reliable early sign that water is moving through your New Era foundation wall right now.
A New Era sump pump that never rests is usually undersized or nearing the end of its life.
This is one sign we tell New Era customers never to wait on — wall movement tends to progress, not resolve on its own.
These upstairs clues usually show up months after the basement moisture problem actually started.
From a 2 a.m. sump pump failure to a planned exterior drainage project, here's what our New Era crews handle most.
A flooded New Era basement doesn't wait for morning, and neither do we. Our crews pull the standing water and start drying the space the same visit.
Get Emergency Help →Seasonal ground movement in New Era tends to widen existing cracks over time, so sealing early usually costs less than waiting.
Ask About Crack Repair →Most New Era pump failures happen during the exact storms that need them most, which is exactly why battery backup matters.
Book a Pump Check →For yards fighting bad grading, an exterior French drain intercepts water before it ever touches the foundation wall.
Talk Drainage Options →Musty smell upstairs with no obvious source? Check the crawl space first — it's usually the culprit.
Get a Crawl Space Quote →We can phase larger New Era commercial projects around business hours or tenant schedules so operations keep running.
Request a Commercial Quote →Here's exactly what New Era customers can expect from first call to final walkthrough.
A real technician asks the right questions to understand what's likely happening at your New Era property before anyone drives out.
No jargon, no pressure — just a clear look at what's actually going on.
The number you approve is the number you're billed — no change orders once the crew shows up.
Once the job's done, you get written proof of what was installed and exactly what the warranty covers.
Plenty of companies advertise Waterproofing in New Era — here's what actually separates the ones worth calling from the ones that aren't.
We quote the job in writing after seeing it in person, so there's no surprise on the final invoice.
A local dispatch model means the technician who answers your questions is the same one who shows up.
Our major repairs come with written, transferable warranties — useful if you sell the New Era property later.
Our technicians are trained to diagnose accurately, not to upsell — that changes the advice you actually get.
We photograph the damage and provide a written scope your insurance adjuster can actually use.
Our trucks are recognizable around New Era — we don't cut corners on jobs our neighbors will see.
"Woke up to a wet basement and had someone out by mid-morning. No pressure, no upsell, just fixed it."
"Fair price, on time, cleaned up after. Wish every contractor worked this way."
"Our sump pump died during the worst storm of the year, obviously. Battery backup was installed the next day and we haven't worried since."
"Straightforward commercial quote, professional crew, no back and forth."
"French drain install took two days exactly as quoted, and the yard looked better than before."
"Insurance claim was stressful until they stepped in with photos and a written scope. Approved within a week."
"Crew was respectful of our landscaping during the drain install and left the yard looking better than before they started."
Every New Era technician we send is background-checked and trained on the systems we install, so the crew that inspects your property is the same one that fixes it.
📞 +1-866-476-1348Our New Era coverage spans the full metro area, residential and commercial alike.
Zip codes we serve in and around New Era: 49446. Not sure your address is included? Call +1-866-476-1348 and we'll confirm right away.
The map below shows our general New Era coverage area. Call +1-866-476-1348 to confirm service at your exact address.
The longer water sits against your foundation, the more it costs to fix. Our New Era line is open right now.
📞 Call +1-866-476-1348 — New Era 24/7 Line